Issue 304 of Passenger Transport is published on January 12. Contents include: LEAD STORY Stagecoach boss keen to lose ‘baggage’ of pastClaire Miles, who took over as CEO last October, says: ‘I am absolutely determined, going forward, we will show up as a different type of company’ NEWS PR battle as West Yorks bus consultation closesBoth sides claim public…
New service aims to woo motorists to rail with faster journeys FirstGroup said the venture would form part of its Hull Trains open access business FirstGroup has revealed it has submitted an application to launch a new, faster open access rail service between London and Sheffield via the East Coast Main Line. It plans to operate two daily return…
Claire Miles has indicated a new approach to bus franchising and wants to turn the page on ‘cultural and political baggage’ of Souter years Claire Miles is keen to cast aside Stagecoach’s “cultural and political baggage” The recently appointed chief executive of Stagecoach has expressed regret over the group’s confrontational approach to bus franchising in the past and indicated…
Happy New Year to you all. To ring in the new dawn, here are some of the things I hope to see or fear we will see in 2024 Bring back NRPS! Remember the National Rail Passenger Satisfaction Survey (NRPS)? It was a very simple, quarterly customer survey with a decent sample size. It asked logical questions and was…
The latest ORR figures on rail usage are surprisingly good because the railway suffers from brakes on progress. Here are five of them Rail usage is up 14% year-on-year Industry, politicians, and civil servants will doubtless be taking some quiet satisfaction from the upward trend in rail usage reported by the regulator, the Office of Rail and Road.…
Digital is the mainstream now in fare payment, but it does little for those like the elderly, recent immigrants, those without bank or Oyster cards, and some international visitors. Increasing digitisation saves public transport agencies considerable money and effort, and provides them with reams of travel, payment, demographic, and station data points to optimise and plan services. Unfortunately, this digitisation…
So Says Alex Stafford. One of his currently promised “more action” concerns buses in his constituency; hence his photograph at a Bus Stop. Young Aex wants to sort out the buses in the Rother Valley and see significant improvements. I am aware that the Labour Party in Rotherham are currently churning out literature that puts their spin on the woeful public transport…