For logistics firms aiming to stand out in a crowded market, contact centre services, now an essential offering, add significant value. However, managing a contact centre often diverts management focus and resources away from the core service delivery. Experienced outsourcers like Lemon Contact Centre, a 24/7 UK-based specialist with two decades of expertise, offer a solution. Partnering with Lemon to…
• Plans to run new direct rail services to London (BBC) • HS2 tunnel workers hit out at site conditions (Construction Enquirer News) • Gallery of unique early Underground Maps (Bryars & Bryars) • New Zealand abandons rail projects (Int’l Rail Journal) • The railway station under a River (EuroGunzel) • Johns Hopkins study recommends narrow travel lanes (CNU) •…
A Sheffield Bus Book This is a prequel to a similar book on the privatised South Yorkshure PTE, the Mainlne years. This book covers the PTE era fom 1973 to privatisation in 1986. fbb was resident in Sheffield until 1984, so much of this time sits somewhat shakily in the old man’s Leedle Grey Cells. But, as ever, fbb’s interest…
Selling A Bus Service Mr Palmer runs a good range of buses in Bedfordshire. The vehicles look smart … … and the operation has a good reputation locally. One of its routes uses the Luton Busway. Here is an extract from their service C which runs approx half hourly. So Grant has made a promotional video suggesting, with some justification,…
Another Train Company … This man is Ian Yeowart, founder of the Grand Cental Railway comoany, an early cntender toi run open access serviuce on the UK’ss nationak rail network. Cirrently Grand |Central runs trains from Kings Cross to Sunderland and from Kings Cross to Btadford. At various times the holders of the East Coast maun line franchise have operateed m…
This weekend sees a full closure of the M25 between junctions 10 and 11 near Wisley in Surrey. Clearly, closing such a busy stretch of road all weekend will cause inconvenience to many road users. If a journey cannot be avoided, it is more important than ever to plan the route in advance. We know that accurate, helpful information is…
• How The New Overground Map Colours Were Chosen: Video (Geoff Marshall) • TfL encourages customers to take a stand on International Bystander Awareness Day (TfL) • Plans to run new direct rail services to London (BBC) • Bermondsey Tube Station – Brace Yourself: Video (Jago Hazzard) • 3 Lessons For Transforming Transit Safety — Without More Police (Streetsblog) •…
One Man Would … One of the key speakers at this 2006 conference is still doing his stuff. And that is the cheery chappie pictured top left on the assemblage of conference speakers above. We will return to this determined businessman and innovator in a while. For the moment we go back a bit. One of the early principles of…
G7 annual export figures put UK bottom of the class, says ParcelHero The OECD’s 2023 international merchandise trade statistics highlight the UK’s export problems last year. The UK had the lowest export figures of all the G7 countries and the second-worst trade balance, although exports did grow by 0.14% over 2022. The Organisation for Economic Cooperation and Development (OECD) has…
National Express is first to trial brand-new GTe14 electric coach from Yutong National Express has today announced that it will be the first UK scheduled coach operator in the country to trial Yutong’s brand-new state-of-the-art GTe14 tri-axle battery-electric coach. Working in partnership with Yutong, the UK’s largest coach operator will launch the newest, biggest and most spacious electric coach into…