Bus operators face a lot of challenges on the clock, but they say technology shouldn’t be one of them. From the reliability of newer electric buses to employee monitoring software, drivers weighed in on the demanding job.

Better schedules and working conditions are some of the changes that bus operators say would make their jobs easier. That and, maybe, less tech.

“Technology has its pros and its cons. When it works, it’s great, for certain things. When it fails, it’s a pain in the behind. Because it’s like, I don’t have a way to go around it. And I have to call a special technician,” said Marcus McKnight, a bus driver for the Southeastern Pennsylvania Transportation Authority (SEPTA) in Philadelphia.

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